Welcome to uratech
We pride ourselves in our product quality with strict quality control checks in place. Buy with confidence and enjoy a great shopping experience with Uratech!
Customers are requested to read full product description prior to order and call us if they have any questions at 1 800 813 0537.
We mention stock level and the condition of the product in the product description, very clearly
Returns are not accepted without prior authorization. Goods must be in new, unused condition and returned in original packaging.
20% restocking fee.
If item has been assembled it may not be returned. If you receive any faulty items damaged/broken upon arrival, we may replace you if it is our fault but there are no terms of refunding is available with us.
You should report it to us on the same day you received our product. If the product is damaged on shipping and you can see when you receive from the carrier, we request you to take a picture on the spot and do not accept the product from the carrier.
If you do accept the product from the shipper by signing their document, you are confirming with the shipper that the product has been delivered in good condition and we cannot be able to help you to recover the product costs. To avoid this, we strongly recommend you to take insurance on all of your purchases with us. Shipping cost provided in the checkout page is without insurance,
Also, please note that assembled units will be shipped from our head office which is in Canada.
For all assembled units, if we agreed to have it returned, customer will need to return those products to our head office in Canada and customers are responsible for the cost of return shipment, In such cases, 20% restocking will apply. Customers are requested to call us to clarify any questions prior to order.
Contact us at info@cnctoolstoragesolutions.com for insurance information and any other details that you may need to verify with us.
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